Sleuth incident

Delayed deploy and impact processing

Major Resolved View vendor source →

Sleuth experienced a major incident on September 18, 2023 affecting impact tracking and deploy processing, lasting 11h 22m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2023, 07:00 PM UTC
Resolved
Sep 19, 2023, 06:22 AM UTC
Duration
11h 22m
Detected by Pingoru
Sep 18, 2023, 07:00 PM UTC

Affected components

impact trackingdeploy processing

Update timeline

  1. investigating Sep 18, 2023, 07:00 PM UTC

    We are currently experiencing a degradation of service due to infrastructure network issues. Please stand by as we investigate possible resolution.

  2. identified Sep 18, 2023, 07:27 PM UTC

    The underlying AWS infrastructure problem was identified. To ensure data consistency we will delay processing of deploy and impact data until the issues are resolved.

  3. monitoring Sep 18, 2023, 08:37 PM UTC

    The underlying infrastructure issue has been resolved and Sleuth is again fully operational. We're still actively monitoring the situation.

  4. resolved Sep 19, 2023, 06:22 AM UTC

    This incident has been resolved.