SleekFlow incident

Important service update - SleekFlow mobile App outage

Major Resolved View vendor source →

SleekFlow experienced a major incident on November 9, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 09, 2023, 12:44 PM UTC
Resolved
Nov 09, 2023, 12:44 PM UTC
Duration
—
Detected by Pingoru
Nov 09, 2023, 12:44 PM UTC

Update timeline

  1. resolved Nov 09, 2023, 12:44 PM UTC

    Type: Incident Duration: 1 day, 1 hour and 2 minutes Affected Components: Mobile App Nov 9, 12:44:00 GMT+0 - Monitoring - **Updated on 9 Nov 08:15pm GMT+8** The new Android Version (v1.12.2) is now available on the Google Play Store. Update your app to resolve any issues. The iOS version (v1.12.2)is currently undergoing review by the Apple App Store. We will release an update as soon as we receive approval. Nov 9, 10:33:00 GMT+0 - Monitoring - **Updated on 9 Nov 08:15pm GMT+8** The new Android Version (v1.12.2) is now available on the Google Play Store. Update your app to resolve any issues. The iOS version (v1.12.2)is currently undergoing review by the Apple App Store. We will release an update as soon as we receive approval. **Important service update - SleekFlow mobile app outage** We are aware that the SleekFlow mobile app(v.1.12.1) is currently experiencing issues. Users may be unable to login or display/send messages using the app. Our mobile team has identified the root cause and applied a fix in a new version. We have already submitted the latest version to the App Store for review and approval by the Google Play and Apple teams. This process typically takes 24 to 48 hours. We will provide updates once the new version is approved and available in the store. As an interim solution, we recommend using the web version of SleekFlow at app.sleekflow.io. We apologize for any inconvenience this may have caused and appreciate your patience and understanding while we work to resolve the issue. Nov 10, 01:45:40 GMT+0 - Resolved - **Updated on 10 Nov 09:00 am GMT+8** The latest version of the app (v1.12.2) is now available on the App Store. Please update your mobile app to fix the issues with logging in or displaying/sending messages. **Google Play Store** https://play.google.com/store/apps/details?id=io.sleekflow.sleekflow&hl=en **iOS App Store **https://apps.apple.com/us/app/sleekflow-social-commerce/id1495751100