SleekFlow incident
Major disruptions on accessing templates and WhatsApp Business Account Management
SleekFlow experienced a major incident on June 8, 2024, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jun 08, 2024, 07:40 AM UTC
Type: Incident Duration: 17 hours and 10 minutes Affected Components: Mobile App, Web App Jun 8, 07:40:35 GMT+0 - Investigating - **Started on June 8 2024 04:50 GMT+8** We have received information from Meta that WhatsApp is currently undergoing a service disruption. This Meta issue may potentially affect access to WhatsApp Business Account (WABA), particularly the loading of approved templates on our platform.  Meta's engineering teams are currently investigating the issue. We apologize for any inconvenience this may cause and appreciate your patience and understanding. In the meantime, if you have any questions, feel free to contact our team through our [HK WhatsApp](https://api.whatsapp.com/send?phone=85264522442) or [SEA WhatsApp channel](https://api.whatsapp.com/send?phone=6564328333) or via email ([[email protected]](mailto:[email protected])) For more updates, you can check on [Meta status page](https://metastatus.com/whatsapp-business-api). Jun 9, 00:50:21 GMT+0 - Resolved - **Updates on Mar 27 2024 12:11 PM GMT+8** The fix has been deployed by Meta and the major disruptions on WhatsApp since 27 Mar 10:57 AM (GMT+8) have now been resolved. Thank you for your understanding.