SleekFlow incident

⚠️ Disruption - WhatsApp Cloud API (Message Delivery)

Minor Resolved View vendor source →

SleekFlow experienced a minor incident on November 21, 2023, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2023, 05:56 AM UTC
Resolved
Nov 22, 2023, 06:52 AM UTC
Duration
1d
Detected by Pingoru
Nov 21, 2023, 05:56 AM UTC

Update timeline

  1. investigating Nov 21, 2023, 05:56 AM UTC

    **Disruption impacting sending/receiving messages on WhatsApp Cloud API ** Meta team is currently experiencing intermittent Cloud API registration issues impacting sending/receiving messages on Cloud API. You may refer to the WhatsApp Business API Status [here](https://metastatus.com/whatsapp-business-api/?fbclid=IwAR1S9Y6a10XOV_HjZzzHygK2LoeaxAEXQirCCdeKeHEOWzZovvQFZud65X0). This issue started around Nov 15. Meta’s engineering teams are investigating the issue.We will provide another update sooner if additional information is available. We apologize for any inconvenience this may have caused and appreciate your patience and understanding..

  2. resolved Nov 22, 2023, 06:52 AM UTC

    Meta have observed that intermittent Cloud API issues reported earlier was a false-positive, and it was not blocking legit businesses from sending/receiving messages. Please feel free to visit Meta Business API Status page [here](https://metastatus.com/whatsapp-business-api/?fbclid=IwAR1S9Y6a10XOV_HjZzzHygK2LoeaxAEXQirCCdeKeHEOWzZovvQFZud65X0). Thank you for your patience..