SleekFlow experienced a major incident on October 15, 2024, lasting 1h 17m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 15, 2024, 04:59 AM UTC
**Started on Oct 15 2024 07:54 AM GMT+8** We have received information from Meta about a major impact on webhook delivery for inbound and outbound messages on WhatsApp Cloud API. This Meta issue may potentially affect the **receiving of messages from WhatsApp end users** and **the sending of messages from SleekFlow** with a loading icon being displayed. Meta’s engineering teams are currently investigating the issue. We apologize for any inconvenience this may cause and appreciate your patience and understanding. In the meantime, if you have any questions, feel free to contact our team through our [HK WhatsApp](https://api.whatsapp.com/send?phone=85264522442) or [SEA WhatsApp channel](https://api.whatsapp.com/send?phone=6564328333) or via email ([[email protected]](mailto:[email protected])) ..
- resolved Oct 15, 2024, 06:17 AM UTC
**Important service update - Meta major disruptions on message deliveryUpdates on Oct 15 2024 1:21 PM GMT+8** The fix has been deployed by Meta and the major disruptions on WhatsApp API since **Oct 15 2024 1:21 PM GMT+8** have now been resolved.Thank you for your understanding..