SleekFlow incident
Disruptions in accessing the SleekFlow platform (Web & Mobile App) due to Microsoft's outage
SleekFlow experienced a major incident on November 14, 2025, lasting 2h 40m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Nov 14, 2025, 07:25 AM UTC
Microsoft has informed us that Azure is experiencing a service disruption since **14 Nov 2025 at 02:57 PM HKT.** This issue from Microsoft could potentially affect some users’ access to SleekFlow, including logging in, loading, sending, and receiving messages. We are maintaining close communication with Microsoft’s team to investigate the issue, and will provide updates as soon as we receive them from the team..
- monitoring Nov 14, 2025, 07:45 AM UTC
Updated on **14 Nov 2025 at 03:39 PM HKT** The team has applied mitigations, and the disruption is recovering. We will continue to monitor the status and provide updates as more information becomes available..
- resolved Nov 14, 2025, 10:05 AM UTC
We can confirm the disruptions have been fully resolved**.** Thank you for your patience..