Slab experienced a major incident on September 12, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Sep 12, 2025, 08:37 AM UTC
Type: Incident Duration: 1 hour and 43 minutes Affected Components: MCP OAuth, MCP API, Application, GraphQL API Sep 12, 08:37:24 GMT+0 - Investigating - Application is partially down at the moment. This incident was automatically created by Instatus monitoring. Sep 12, 10:05:22 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Sep 12, 10:20:18 GMT+0 - Resolved - During a routine deployment, our application and APIs became unavailable due to the unavailability of a legacy open-source container image, which also prevented rollback. We updated our configuration to use the maintained version of the resource, and deployments are now proceeding normally. The application and APIs are fully accessible again. We are reviewing our dependency management processes to prevent similar issues in the future.