Slab experienced a minor incident on May 16, 2022, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved May 16, 2022, 03:55 PM UTC
Type: Incident Affected Components: Application Jan 1, 00:00:00 GMT+0 - Resolved - We recently deployed some changes to optimize our cache usage. Those changes caused excessive resource usage under load, which led to content loading timeouts for a subset of users. We've since revised the cache configurations and added more resources to resolve the issue. May 16, 18:47:00 GMT+0 - Resolved - This incident has been resolved. We will continue working on follow-up tasks and a public post-mortem. May 16, 18:15:53 GMT+0 - Monitoring - We have deployed a fix and are closely monitoring the application. May 16, 17:17:50 GMT+0 - Investigating - We are continuing to investigate this issue. May 16, 15:55:43 GMT+0 - Investigating - We are aware that a small set of users are having trouble with content loading in their Slab instances. We are currently investigating into the cause.