Slab incident

Application outage

Major Resolved View vendor source →

Slab experienced a major incident on September 12, 2025, lasting 1h 42m. The incident has been resolved; the full update timeline is below.

Started
Sep 12, 2025, 08:37 AM UTC
Resolved
Sep 12, 2025, 10:20 AM UTC
Duration
1h 42m
Detected by Pingoru
Sep 12, 2025, 08:37 AM UTC

Update timeline

  1. investigating Sep 12, 2025, 08:37 AM UTC

    Application is partially down at the moment. This incident was automatically created by Instatus monitoring..

  2. monitoring Sep 12, 2025, 10:05 AM UTC

    We implemented a fix and are currently monitoring the result..

  3. resolved Sep 12, 2025, 10:20 AM UTC

    During a routine deployment, our application and APIs became unavailable due to the unavailability of a legacy open-source container image, which also prevented rollback. We updated our configuration to use the maintained version of the resource, and deployments are now proceeding normally. The application and APIs are fully accessible again. We are reviewing our dependency management processes to prevent similar issues in the future..