Slab experienced a minor incident on January 1, 2022, lasting 135d 18h. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jan 01, 2022, 12:00 AM UTC
We recently deployed some changes to optimize our cache usage. Those changes caused excessive resource usage under load, which led to content loading timeouts for a subset of users. We've since revised the cache configurations and added more resources to resolve the issue..
- investigating May 16, 2022, 03:55 PM UTC
We are aware that a small set of users are having trouble with content loading in their Slab instances. We are currently investigating into the cause..
- investigating May 16, 2022, 05:17 PM UTC
We are continuing to investigate this issue..
- monitoring May 16, 2022, 06:15 PM UTC
We have deployed a fix and are closely monitoring the application..
- resolved May 16, 2022, 06:47 PM UTC
This incident has been resolved. We will continue working on follow-up tasks and a public post-mortem..