Slab incident

Delay in sending emails

Minor Resolved View vendor source →

Slab experienced a minor incident on December 16, 2022, lasting 17h 17m. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2022, 10:22 PM UTC
Resolved
Dec 17, 2022, 03:40 PM UTC
Duration
17h 17m
Detected by Pingoru
Dec 16, 2022, 10:22 PM UTC

Update timeline

  1. identified Dec 16, 2022, 10:22 PM UTC

    We are experiencing a delay in sending emails due to an issue with our provider. Emails are not lost and will be delivered slowly. We’ll post updates here, and thank you for your patience..

  2. identified Dec 17, 2022, 12:33 AM UTC

    Our provider is continuing to work on resolving the issue. Meanwhile, emails continue to be delivered, with a delay. We will keep posting updates here..

  3. monitoring Dec 17, 2022, 05:10 AM UTC

    Our provider's delay is improving and we will continue to monitor the situation..

  4. resolved Dec 17, 2022, 03:40 PM UTC

    Our partner has resolved the issue, and all emails are being delivered timely. All previously queued emails were delivered as well..