Skytap experienced a minor incident on May 22, 2025 affecting Portal (cloud.skytap.com), lasting 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 22, 2025, 07:11 AM UTC
We have received alerts which have informed us that the Skytap Portal Website (cloud.skytap.com) is experiencing some performance issues as of 06:45 AM UTC 22 Thursday May 2025. We are currently investigating this issue. We will provide an update within one hour.
- identified May 22, 2025, 07:23 AM UTC
We have determined that the Skytap Portal Website (cloud.skytap.com) is experiencing page load failures or slow page loads as of 06:45 AM UTC 22 Thursday May 2025. We are currently investigating this issue. We will provide an update within one hour.
- resolved May 22, 2025, 07:28 AM UTC
This issue has been resolved, and the Skytap Portal Website (cloud.skytap.com) should be available again to all users.