Skytap experienced a major incident on June 1, 2025 affecting Portal (cloud.skytap.com), lasting 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 01, 2025, 12:37 AM UTC
We have received alerts which have informed us that the Skytap Portal Website (cloud.skytap.com) is experiencing page load failures or slow page loads. We are currently investigating this issue. We will provide an update within one hour.
- monitoring Jun 01, 2025, 01:12 AM UTC
We have made preliminary changes to alleviate an issue previously reported with the Skytap Portal Website. Our Engineers continue to work on this issue with high priority. At this time, cloud.skytap.com should be available and responsive. We will provide an additional update within one hour.
- resolved Jun 01, 2025, 01:26 AM UTC
This issue has been resolved, and the Skytap Portal Website (cloud.skytap.com) should be available again to all users.