Skytap experienced a critical incident on June 24, 2025 affecting Portal (cloud.skytap.com), lasting 51m. The incident has been resolved; the full update timeline is below.
Affected components
Portal (cloud.skytap.com)
Update timeline
- investigating Jun 24, 2025, 07:34 PM UTC
We have received alerts which have informed us that the Skytap Portal Website (cloud.skytap.com) is unavailable. We are currently investigating this issue. We will provide an update within one hour.
- identified Jun 24, 2025, 07:51 PM UTC
We have confirmed that the Skytap Portal Website (cloud.skytap.com) is unavailable. Our engineers are actively working to resolve this issue. We will provide an update within one hour.
- resolved Jun 24, 2025, 08:26 PM UTC
This issue has been resolved, and the Skytap Portal Website (cloud.skytap.com) should be available again to all users.