Skylight incident

Data Processing Delay

Minor Resolved View vendor source →

Skylight experienced a minor incident on October 2, 2018 affecting Application, lasting 6h 43m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2018, 06:02 PM UTC
Resolved
Oct 03, 2018, 12:46 AM UTC
Duration
6h 43m
Detected by Pingoru
Oct 02, 2018, 06:02 PM UTC

Affected components

Application

Update timeline

  1. investigating Oct 02, 2018, 06:02 PM UTC

    One of our workers is experiencing higher than normal loads leading to some delays in processing data for certain apps. No data has been lost. We're monitoring the situation and will provision additional resources as needed to avoid future issues.

  2. monitoring Oct 03, 2018, 12:17 AM UTC

    We've provisioned additional capacity and expect processing to catch up shortly.

  3. resolved Oct 03, 2018, 12:46 AM UTC

    This incident has been resolved.