Skylight incident

Minor Data Processing Delay

Minor Resolved View vendor source →

Skylight experienced a minor incident on November 25, 2019 affecting Application, lasting 4h 39m. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2019, 09:39 PM UTC
Resolved
Nov 26, 2019, 02:18 AM UTC
Duration
4h 39m
Detected by Pingoru
Nov 25, 2019, 09:39 PM UTC

Affected components

Application

Update timeline

  1. investigating Nov 25, 2019, 09:39 PM UTC

    We are currently investigating a data processing delay that affects a small portion of our customers.

  2. identified Nov 25, 2019, 10:53 PM UTC

    We are provisioning additional capacity to better handle the workload.

  3. monitoring Nov 26, 2019, 12:48 AM UTC

    After rolling out additional capacity, we're now catching up on data processing.

  4. resolved Nov 26, 2019, 02:18 AM UTC

    We’ve caught up on all data processing.