Skylight incident

Data Processing Delay

Minor Resolved View vendor source →

Skylight experienced a minor incident on December 2, 2019 affecting Application, lasting 2h 55m. The incident has been resolved; the full update timeline is below.

Started
Dec 02, 2019, 05:41 PM UTC
Resolved
Dec 02, 2019, 08:37 PM UTC
Duration
2h 55m
Detected by Pingoru
Dec 02, 2019, 05:41 PM UTC

Affected components

Application

Update timeline

  1. investigating Dec 02, 2019, 05:41 PM UTC

    A subset of our applications are experiencing a small delay in data processing. We will be provisioning additional resources shortly.

  2. identified Dec 02, 2019, 05:41 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 02, 2019, 07:06 PM UTC

    Additional resources have been provisioned and we're now catching up on the backlog.

  4. resolved Dec 02, 2019, 08:37 PM UTC

    We've caught up with all data processing.