Skylight incident

Data Processing Delay

Major Resolved View vendor source →

Skylight experienced a major incident on July 1, 2020 affecting Application, lasting 1h 28m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2020, 05:50 PM UTC
Resolved
Jul 01, 2020, 07:19 PM UTC
Duration
1h 28m
Detected by Pingoru
Jul 01, 2020, 05:50 PM UTC

Affected components

Application

Update timeline

  1. investigating Jul 01, 2020, 05:50 PM UTC

    We are currently investigating a delay in data processing.

  2. investigating Jul 01, 2020, 07:02 PM UTC

    We have identified and correct the root cause of the issue. Unfortunately at this time we do not believe we will be able to process data that was reported during the outage.

  3. resolved Jul 01, 2020, 07:19 PM UTC

    We have resolved the issue and are processing data again.