Skylight experienced a major incident on March 10, 2021 affecting Application, lasting 4h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Application
Update timeline
- investigating Mar 10, 2021, 12:29 PM UTC
We're experiencing a backlog in some of our data processing. We currently anticipate a full recovery once we've identified the underlying issue.
- identified Mar 10, 2021, 12:31 PM UTC
We believe this issue is related to a bad data entry in our queue. We're working to remove this entry and continue processing the remaining backlog.
- monitoring Mar 10, 2021, 02:10 PM UTC
We have resolved the issue and data processing has resumed. We will monitor the progress as it catches up.
- monitoring Mar 10, 2021, 02:44 PM UTC
We have caught up and are processing as normal.
- resolved Mar 10, 2021, 02:44 PM UTC
This incident has been resolved.