Skylight incident

Data Processing Partial Backlog

Major Resolved View vendor source →

Skylight experienced a major incident on April 9, 2021 affecting Application, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2021, 02:36 AM UTC
Resolved
Apr 09, 2021, 03:17 AM UTC
Duration
41m
Detected by Pingoru
Apr 09, 2021, 02:36 AM UTC

Affected components

Application

Update timeline

  1. identified Apr 09, 2021, 02:36 AM UTC

    We're experiencing a backlog in data processing for some apps. We believe this issue is related to a bad data entry in our queue. We're working to remove this entry and continue processing the remaining backlog.

  2. monitoring Apr 09, 2021, 03:06 AM UTC

    We have removed the problematic data form the queue and started catching up on the backlog.

  3. resolved Apr 09, 2021, 03:17 AM UTC

    We are fully caught up.