Skylight incident

Data Processing Delay

Minor Resolved View vendor source →

Skylight experienced a minor incident on September 24, 2021 affecting Application, lasting 4h 35m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2021, 01:43 PM UTC
Resolved
Sep 24, 2021, 06:19 PM UTC
Duration
4h 35m
Detected by Pingoru
Sep 24, 2021, 01:43 PM UTC

Affected components

Application

Update timeline

  1. investigating Sep 24, 2021, 01:43 PM UTC

    A subset of our customers are experiencing a delay in data processing. We're investigating the cause.

  2. monitoring Sep 24, 2021, 04:35 PM UTC

    We believe the issue is resolved. We are continuing to monitor while we catch up with processing.

  3. resolved Sep 24, 2021, 06:19 PM UTC

    This incident has been resolved.