Skylight experienced a minor incident on January 13, 2020 affecting Application, lasting 1h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Application
Update timeline
- investigating Jan 13, 2020, 07:12 PM UTC
We are experiencing a delay processing data for a subset of our customers. We are working to identify the cause and provision additional resources as necessary.
- monitoring Jan 13, 2020, 08:34 PM UTC
We've nearly caught up on processing. We're continuing to monitor the situation.
- resolved Jan 13, 2020, 09:05 PM UTC
We've caught up but are continuing to investigate underlying causes to avoid future issues.