Skylight incident

Data Processing Delay

Minor Resolved View vendor source →

Skylight experienced a minor incident on February 22, 2020 affecting Application, lasting 8h 2m. The incident has been resolved; the full update timeline is below.

Started
Feb 22, 2020, 07:52 PM UTC
Resolved
Feb 23, 2020, 03:55 AM UTC
Duration
8h 2m
Detected by Pingoru
Feb 22, 2020, 07:52 PM UTC

Affected components

Application

Update timeline

  1. investigating Feb 22, 2020, 07:52 PM UTC

    We're experiencing a data processing delay for a subset of customers.

  2. identified Feb 22, 2020, 08:02 PM UTC

    We've resolved the issue and we're processing data again.

  3. monitoring Feb 22, 2020, 09:21 PM UTC

    We're catching up on the processing backlog. We expect the issue to resolve over the new few hours.

  4. resolved Feb 23, 2020, 03:55 AM UTC

    We caught up with processing a few hours ago.