Skip2 incident

High Error Rates

Minor Resolved View vendor source →

Skip2 experienced a minor incident on February 16, 2026, lasting 3h 3m. The incident has been resolved; the full update timeline is below.

Started
Feb 16, 2026, 06:05 PM UTC
Resolved
Feb 16, 2026, 09:08 PM UTC
Duration
3h 3m
Detected by Pingoru
Feb 16, 2026, 06:05 PM UTC

Update timeline

  1. investigating Feb 16, 2026, 06:05 PM UTC

    Our systems indicate there are a high number of error responses or failed requests. We are investigating the issue..

  2. identified Feb 16, 2026, 07:57 PM UTC

    We identified an issue with websocket connections and are working on a fix..

  3. identified Feb 16, 2026, 08:13 PM UTC

    The fix we implemented for the websocket issue has caused several locations to fail partially or entirely. We are rolling the fix back..

  4. monitoring Feb 16, 2026, 08:23 PM UTC

    A fix has been implemented..

  5. resolved Feb 16, 2026, 09:08 PM UTC

    The websocket issue and resulting issues are resolved. .