Skiddle incident

Card payment issues

Minor Resolved View vendor source →

Skiddle experienced a minor incident on February 28, 2017, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Feb 28, 2017, 09:56 PM UTC
Resolved
Feb 28, 2017, 10:28 PM UTC
Duration
32m
Detected by Pingoru
Feb 28, 2017, 09:56 PM UTC

Update timeline

  1. identified Feb 28, 2017, 09:56 PM UTC

    Our 3rd party payment processor is currently experiencing issues. This may affect some customer's buying tickets. This issue is being monitored and we hope to resume service shortly. The Skiddle website is operational.

  2. monitoring Feb 28, 2017, 10:05 PM UTC

    Payments are now processing and we're continuing to monitor

  3. resolved Feb 28, 2017, 10:28 PM UTC

    Transactions are processing normally