Skiddle incident

Facebook RSVP syncronisation

Notice Resolved View vendor source →

Skiddle experienced a notice incident on March 14, 2018, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Mar 14, 2018, 02:45 PM UTC
Resolved
Mar 14, 2018, 03:50 PM UTC
Duration
1h 5m
Detected by Pingoru
Mar 14, 2018, 02:45 PM UTC

Update timeline

  1. identified Mar 14, 2018, 02:45 PM UTC

    We have identified a bottleneck whereby the automatic synchronisation of Facebook RSVPs to events added to our promotion centre may not be running for all events. We're currently working on a permanent fix, but for the time being this is being run manually.

  2. resolved Mar 14, 2018, 03:50 PM UTC

    This issue has now been resolved and automatic RSVP sync is occurring every 36 hours as expected.