Skiddle incident

Visa payment issues

Minor Resolved View vendor source →

Skiddle experienced a minor incident on June 1, 2018 affecting Payment Gateway and Braintree European Processing, lasting 17h 3m. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2018, 05:19 PM UTC
Resolved
Jun 02, 2018, 10:22 AM UTC
Duration
17h 3m
Detected by Pingoru
Jun 01, 2018, 05:19 PM UTC

Affected components

Payment GatewayBraintree European Processing

Update timeline

  1. identified Jun 01, 2018, 05:19 PM UTC

    Visa are currently experiencing issues authorising cards. If your card is declined please try an alternative payment method or try again later. Mastercard payments are processing without issues.

  2. resolved Jun 02, 2018, 10:22 AM UTC

    Visa payments have been processing without any issues since around 11:00PM last night.