Skiddle incident

Issue with purchasing tickets for allocated seating events

Minor Resolved View vendor source →

Skiddle experienced a minor incident on August 31, 2018 affecting Skiddle Website, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2018, 07:53 AM UTC
Resolved
Aug 31, 2018, 09:24 AM UTC
Duration
1h 30m
Detected by Pingoru
Aug 31, 2018, 07:53 AM UTC

Affected components

Skiddle Website

Update timeline

  1. investigating Aug 31, 2018, 07:53 AM UTC

    Users are unable to purchase tickets for allocated seating events. We are currently investigating our seat reservation system.

  2. resolved Aug 31, 2018, 09:24 AM UTC

    An upgrade from our partner upstream caused issues with seating reservation. This has now been resolved.