Skiddle incident

Phone lines and email support

Minor Resolved View vendor source →

Skiddle experienced a minor incident on March 5, 2020 affecting Phone lines and email support, lasting 3h 16m. The incident has been resolved; the full update timeline is below.

Started
Mar 05, 2020, 05:05 PM UTC
Resolved
Mar 05, 2020, 08:21 PM UTC
Duration
3h 16m
Detected by Pingoru
Mar 05, 2020, 05:05 PM UTC

Affected components

Phone lines and email support

Update timeline

  1. monitoring Mar 05, 2020, 05:05 PM UTC

    The planned electrical work being performed in our area took longer than expected, so our office was without power until 17:00. As such, phones and email support were unavailable or limited. We now have power and will be working through any support tickets logged today. Thanks for your patience.

  2. resolved Mar 05, 2020, 08:21 PM UTC

    This incident has been resolved.