Skiddle incident

Phones unavailable

Minor Resolved View vendor source →

Skiddle experienced a minor incident on March 20, 2020 affecting Phone lines and email support, lasting 3h 53m. The incident has been resolved; the full update timeline is below.

Started
Mar 20, 2020, 08:31 AM UTC
Resolved
Mar 20, 2020, 12:24 PM UTC
Duration
3h 53m
Detected by Pingoru
Mar 20, 2020, 08:31 AM UTC

Affected components

Phone lines and email support

Update timeline

  1. identified Mar 20, 2020, 08:31 AM UTC

    Our phone provider is currently experiencing issues so our 03333 Customer Care and Account Support lines are unavailable. Support is still available via help.skiddle.com

  2. resolved Mar 20, 2020, 12:24 PM UTC

    Our phone lines are now open and working, thanks for your patience