SketchUp had 13 outages in the last 2 years totaling 65390h 52m of downtime — averaging 0.5 incidents per month.
There were 13 SketchUp outages since October 18, 2024 totaling 65390h 52m of downtime. Each is summarised below — incident details, duration, and resolution information.
Dear Customer, Service Interruption Affecting Service(s): Enable Sharing Page, Standalone Link Sharing Dialog, Join Contacts Page, Request Access Page, Link Sharing Dialog Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.
We have detected an issue with the Trimble Connect service. We are working on a fix with high priority.
We have resolved the latest detected problem with the SketchUp AI service. We apologize for any inconvenience this may have caused.
We have resolved the latest detected problem with the www.sketchup.com service. We apologize for any inconvenience this may have caused.
We have resolved the latest detected problem with the https://learn.sketchup.com service. We apologize for any inconvenience this may have caused.
Service Interruption Affecting Service(s): Share Settings Service Our team has determined that the previously reported issue is now resolved. Thank you for your patience during this incident. We will continue to investigate the root cause to prevent any reoccurrence.
Normal service is now restored
All affected systems are working normally
Add Location tiles are now working again.
Dear Customer, Service Interruption Affecting Service(s): SketchUp for Web, SketchUp 3D Warehouse, SketchUp Extension Warehouse Service is now fully restored. Thank you for your patience during this incident and we apologize for the inconvenience the service interruption caused.
After further investigation and fix, service is now restored. Please try to log in again. We apologize for the inconvenience caused by this service interruption.
We have identified and implemented a fix and service is restored. Please accept our apologies for the inconvenience caused by this issue.
Service has now been fully restored. We apologize for any inconvenience this caused.