Sketch incident

Users can't log into the cloud

Minor Resolved View vendor source →

Sketch experienced a minor incident on December 10, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 10, 2024, 03:06 PM UTC
Resolved
Dec 10, 2024, 03:06 PM UTC
Duration
Detected by Pingoru
Dec 10, 2024, 03:06 PM UTC

Update timeline

  1. resolved Dec 10, 2024, 03:06 PM UTC

    Type: Incident Duration: 1 hour and 24 minutes Affected Components: Web app, Mac app, Collab, Mobile app, Document Rendering Dec 10, 15:06:00 GMT+0 - Investigating - We are investigating this issue Dec 10, 15:15:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Dec 10, 16:00:00 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Dec 10, 16:30:00 GMT+0 - Resolved - This incident has been resolved.