Skeddly incident

Actions are not executing

Major Resolved View vendor source →

Skeddly experienced a major incident on June 13, 2018 affecting Action Infrastructure, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2018, 10:32 AM UTC
Resolved
Jun 13, 2018, 11:38 AM UTC
Duration
1h 6m
Detected by Pingoru
Jun 13, 2018, 10:32 AM UTC

Affected components

Action Infrastructure

Update timeline

  1. investigating Jun 13, 2018, 10:32 AM UTC

    We are investigating an issue where action executions are not executing.

  2. identified Jun 13, 2018, 11:14 AM UTC

    We have identified an issue with our primary RDS instance.

  3. monitoring Jun 13, 2018, 11:21 AM UTC

    We rebooted our primary RDS instance with failover, and actions are executing again. We are continuing to monitor.

  4. resolved Jun 13, 2018, 11:38 AM UTC

    After rebooting our primary RDS instance (with failover), actions have resumed executing normally. All affected action executions will have our SLA applied.