Skeddly experienced a critical incident on June 10, 2019 affecting Web Interface and Action Infrastructure, lasting 54m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 10, 2019, 04:01 PM UTC
We are investigating an issue with the web interface. Action executions are executing normally.
- investigating Jun 10, 2019, 04:16 PM UTC
We are continuing to investigate this issue.
- investigating Jun 10, 2019, 04:17 PM UTC
Action executions are failing as well. Connections to our primary RDS instance appears to be impaired.
- monitoring Jun 10, 2019, 04:33 PM UTC
Connections to the RDS instances have been restored and action executions are operating normally again. We are monitoring things closely.
- resolved Jun 10, 2019, 04:55 PM UTC
Between 15:30 and 16:30 UTC, connections to our primary RDS instances failed. The RDS instances have now been restored. Everything is executing normally again. There were some action executions that failed during the outage. Those executions will have our SLA applied.