Skeddly incident

Skeddly Dashboard is failing

Major Resolved View vendor source →

Skeddly experienced a major incident on July 10, 2019 affecting Web Interface, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2019, 04:45 PM UTC
Resolved
Jul 10, 2019, 05:17 PM UTC
Duration
32m
Detected by Pingoru
Jul 10, 2019, 04:45 PM UTC

Affected components

Web Interface

Update timeline

  1. identified Jul 10, 2019, 04:59 PM UTC

    We are having a problem with a downstream API on Skeddly's main dashboard. To get around the issue, don't go to the main dashboard page. Instead, go to the actions page https://app.skeddly.com/Actions

  2. monitoring Jul 10, 2019, 05:12 PM UTC

    The downstream API has been resolved and the Skeddly dashboard is operating normally again. We are monitoring the situation to ensure they don't break again.

  3. resolved Jul 10, 2019, 05:17 PM UTC

    Between 15:41 and 16:05 UTC, Stripe was having an issue with one of their APIs which caused Skeddly's dashboard to fail. Stripe has resolved their API issue. In addition, we have improved the dashboard such that it won't bomb in case of another Stripe API failure.