Skeddly incident

Redis Server Connection Failure

Notice Resolved View vendor source →

Skeddly experienced a notice incident on August 23, 2019 affecting Action Infrastructure, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2019, 02:01 PM UTC
Resolved
Aug 23, 2019, 02:01 PM UTC
Duration
Detected by Pingoru
Aug 23, 2019, 02:01 PM UTC

Affected components

Action Infrastructure

Update timeline

  1. resolved Aug 23, 2019, 02:01 PM UTC

    Between 10:30am and 10:35am UTC, connections to our Redis server failed. The issue was temporary and action executions resumed normally. However, some action executions were affected. All affected action executions have had our SLA applied. And we are enhancing our service to be more resilient against this type of error so that either: (a) the error does not happen, or (b) if it does happen, then actions won't fail like they did.