Skeddly incident

Error during deployment

Minor Resolved View vendor source →

Skeddly experienced a minor incident on September 24, 2020 affecting Action Infrastructure and Notification Infrastructure, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2020, 03:07 PM UTC
Resolved
Sep 24, 2020, 04:29 PM UTC
Duration
1h 21m
Detected by Pingoru
Sep 24, 2020, 03:07 PM UTC

Affected components

Action InfrastructureNotification Infrastructure

Update timeline

  1. identified Sep 24, 2020, 03:07 PM UTC

    Due to an error during deployment, some notifications were not sent, and action executions were delayed. The bad deploy is being rolled back. Affected functions: * Action executions were delayed for 15 minutes. Our SLA has been applied to all affected actions. * Email notifications were not sent.

  2. identified Sep 24, 2020, 03:09 PM UTC

    The version is being rolled back. Action executions have resumed. Email notifications have been restored.

  3. monitoring Sep 24, 2020, 03:44 PM UTC

    The cause of the deployment error has been identified and a fix has been created. A new version is deploying now and we are monitoring closely for any issues.

  4. resolved Sep 24, 2020, 04:29 PM UTC

    The deployment was successful.