Sitoo experienced a major incident on January 11, 2024 affecting Sitoo Support Services, lasting 6d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Sitoo Support Services
Update timeline
- investigating Jan 11, 2024, 03:51 PM UTC
We are currently experiencing issues with the switchboard for Sitoo Support. Our provider has been notified and is working on it. Sitoo international support it still reachable at +46 8 5000 9390.
- identified Jan 12, 2024, 04:46 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 18, 2024, 03:34 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jan 18, 2024, 03:35 PM UTC
We are continuing to monitor for any further issues.
- resolved Jan 18, 2024, 03:43 PM UTC
This incident has been resolved.