Sitoo experienced a minor incident on March 7, 2024 affecting Sitoo POS Android, lasting 4h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Sitoo POS Android
Update timeline
- investigating Mar 07, 2024, 10:29 AM UTC
We are currently investigating a reported issue with the POS App for Android affecting one customer in several stores. The POS App has slow response times in the interface for store staff (up to several seconds) when performing for example scanning of products. We are investigating. Thank you for your patience.
- monitoring Mar 07, 2024, 02:05 PM UTC
We are still investigating in close cooperation with the affected customer. Some mitigating changes has been put in place and is under monitoring.
- resolved Mar 07, 2024, 03:24 PM UTC
Mitigating actions had a verified effect.