Sitoo incident

Sitoo POS on Android Version 14 issue with taxfree receipts

Minor Resolved View vendor source →

Sitoo experienced a minor incident on May 16, 2024 affecting Sitoo POS Android, lasting 43d 2h. The incident has been resolved; the full update timeline is below.

Started
May 16, 2024, 08:59 AM UTC
Resolved
Jun 28, 2024, 11:37 AM UTC
Duration
43d 2h
Detected by Pingoru
May 16, 2024, 08:59 AM UTC

Affected components

Sitoo POS Android

Update timeline

  1. investigating May 16, 2024, 08:59 AM UTC

    We are currently experiencing issues with the POS App running on devices with Android Version 14 due to a recently found bug related to taxfree receipts being printed with a LARGE font. Sitoo currently does not recommend upgrading Android devices to Android 14 (API level 34) until a bug fix has been released. Thank you for your patience.

  2. resolved Jun 28, 2024, 11:37 AM UTC

    The latest release of Sitoo POS on Android (1.4.34) contains a fix for this issue.