Sitoo experienced a minor incident on March 12, 2025 affecting Sitoo POS iOS, lasting 17h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 12, 2025, 04:59 PM UTC
We are currently experiencing an issue affecting split payments when using Adyen as the payment method. When attempting to make a partial payment through Adyen.
- identified Mar 12, 2025, 05:07 PM UTC
We have identified that the issue specifically affects iOS version 1.91. We recommend not installing or upgrading to version 1.91. We are working to fix this issue. Only a small number of customers are affected.
- monitoring Mar 12, 2025, 08:17 PM UTC
POS iOS version 1.92 has been released with a fix for this issue. The update has been pushed to the AppStore and should be available shortly for download.
- monitoring Mar 12, 2025, 08:17 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 13, 2025, 10:15 AM UTC
This incident has been resolved with the new version 1.92. We will continue to monitor the status.