SiteVibes incident

App Not Loading

Critical Resolved View vendor source →

SiteVibes experienced a critical incident on June 14, 2021 affecting Social Proof & Trending Wall and Visual Marketing & UGC, lasting 1h 39m. The incident has been resolved; the full update timeline is below.

Started
Jun 14, 2021, 01:25 PM UTC
Resolved
Jun 14, 2021, 03:04 PM UTC
Duration
1h 39m
Detected by Pingoru
Jun 14, 2021, 01:25 PM UTC

Affected components

Social Proof & Trending WallVisual Marketing & UGC

Update timeline

  1. investigating Jun 14, 2021, 01:25 PM UTC

    We are aware of the issue causing the app not to load and are currently investigating.

  2. identified Jun 14, 2021, 01:36 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 14, 2021, 01:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jun 14, 2021, 01:39 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Jun 14, 2021, 01:42 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Jun 14, 2021, 03:04 PM UTC

    This incident has been resolved.