SiteVibes incident

Degraded Performance

Minor Resolved View vendor source →

SiteVibes experienced a minor incident on August 23, 2021 affecting Social Proof & Trending Wall and Visual Marketing & UGC and 1 more component, lasting 5h 37m. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2021, 02:24 PM UTC
Resolved
Aug 23, 2021, 08:02 PM UTC
Duration
5h 37m
Detected by Pingoru
Aug 23, 2021, 02:24 PM UTC

Affected components

Social Proof & Trending WallVisual Marketing & UGCSiteVibes Dashboard

Update timeline

  1. identified Aug 23, 2021, 02:24 PM UTC

    We are aware and have identified the issue causing performance or connectivity issues. Our team is working to resolve this as quickly as possible.

  2. identified Aug 23, 2021, 02:27 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Aug 23, 2021, 02:29 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Aug 23, 2021, 03:07 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Aug 23, 2021, 03:22 PM UTC

    We are continuing to work on a fix for this issue.

  6. identified Aug 23, 2021, 04:21 PM UTC

    We are continuing to work on a fix for this issue.

  7. monitoring Aug 23, 2021, 05:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  8. monitoring Aug 23, 2021, 05:48 PM UTC

    We are continuing to monitor for any further issues.

  9. resolved Aug 23, 2021, 08:02 PM UTC

    This incident has been resolved.