SiteVibes incident

SiteVibes emails are not sending

Notice Resolved View vendor source →

SiteVibes experienced a notice incident on November 11, 2024 affecting SiteVibes Loyalty and SiteVibes Reviews, lasting 2d 23h. The incident has been resolved; the full update timeline is below.

Started
Nov 11, 2024, 03:07 PM UTC
Resolved
Nov 14, 2024, 02:24 PM UTC
Duration
2d 23h
Detected by Pingoru
Nov 11, 2024, 03:07 PM UTC

Affected components

SiteVibes LoyaltySiteVibes Reviews

Update timeline

  1. identified Nov 11, 2024, 03:07 PM UTC

    Review request emails and any loyalty emails are currently not being sent. Customers are still earning loyalty points and able to use their points.

  2. monitoring Nov 12, 2024, 03:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 14, 2024, 02:24 PM UTC

    This incident has been resolved.