SiteSpect experienced a minor incident on June 3, 2018 affecting Reporting Data, lasting 6h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 03, 2018, 03:21 PM UTC
SiteSpect's Admin1 cloud environment is experiencing a reporting delay. The data is available on our engines and our engineers are working to speed up the process of pushing it into Control Panel Reporting Dashboard and Campaigns. We are about 5 hours behind at the time of this post. All testing and optimization campaigns continue to run normally, and there is no data loss, disruption to traffic or Control Panel functionality. Please contact SiteSpect Help Desk at [email protected] or call 1-617-859-1900, x2 (+44 020 3239 8591, x2 from EU) if you have any further questions.
- resolved Jun 03, 2018, 09:37 PM UTC
The SiteSpect Cloud reporting delay has been resolved and the reporting data is now current.