SiteSpect incident

SiteSpect Support Toll-Free Number Not Working

Notice Resolved View vendor source →

SiteSpect experienced a notice incident on November 6, 2018 affecting Forte Phone system, lasting 1d 11h. The incident has been resolved; the full update timeline is below.

Started
Nov 06, 2018, 08:26 AM UTC
Resolved
Nov 07, 2018, 08:21 PM UTC
Duration
1d 11h
Detected by Pingoru
Nov 06, 2018, 08:26 AM UTC

Affected components

Forte Phone system

Update timeline

  1. investigating Nov 06, 2018, 08:26 AM UTC

    SiteSpect support toll-free number (1-844-859-1900) is currently not working. While we investigate the cause, please reach out to us via our regular phone numbers: 1-617-859-1900, x2 (+44 020 3239 8591, x2 from EU). Thank you!

  2. investigating Nov 06, 2018, 07:31 PM UTC

    We are still experiencing intermittent connectivity issues with our toll-free number: +1-844-859-1900. Please continue to reach out to our help desk via our office numbers: 1-617-859-1900, x2 (+44 020 3239 8591, x2 from EU) while we continue our investigation. Thank you so much for your patience.

  3. resolved Nov 07, 2018, 08:21 PM UTC

    This incident has been resolved.