SiteSpect incident

Problem with Single Sign On (SSO) to SiteSpect Cloud

Minor Resolved View vendor source →

SiteSpect experienced a minor incident on October 24, 2019 affecting Control Panel, lasting 4h 44m. The incident has been resolved; the full update timeline is below.

Started
Oct 24, 2019, 02:00 PM UTC
Resolved
Oct 24, 2019, 06:44 PM UTC
Duration
4h 44m
Detected by Pingoru
Oct 24, 2019, 02:00 PM UTC

Affected components

Control Panel

Update timeline

  1. investigating Oct 24, 2019, 02:00 PM UTC

    Single Sign On (SSO) to SiteSpect Cloud is currently experiencing problems, and users who use this authentication method may not be able to login. We are actively investigating this issue with our 3rd party SSO provider and expect to post an update shortly. We apologize for the inconvenience.

  2. identified Oct 24, 2019, 02:52 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 24, 2019, 06:44 PM UTC

    This incident has been resolved.