SiteSpect incident

UK Phone Number problem

Minor Resolved View vendor source →

SiteSpect experienced a minor incident on December 20, 2019 affecting Forte Phone system, lasting 2h 5m. The incident has been resolved; the full update timeline is below.

Started
Dec 20, 2019, 01:00 PM UTC
Resolved
Dec 20, 2019, 03:05 PM UTC
Duration
2h 5m
Detected by Pingoru
Dec 20, 2019, 01:00 PM UTC

Affected components

Forte Phone system

Update timeline

  1. investigating Dec 20, 2019, 02:57 PM UTC

    Our UK telephone number (+442032398591) is currently not working, and we are investigating the problem. Customers needing support are, for the time being, requested to dial our US number +1 6178591900 or email [email protected] whilst we work to resolve the problem. We apologize for the inconvenience.

  2. resolved Dec 20, 2019, 03:05 PM UTC

    This issue has been resolved, and all phone contacts are working correctly.