SiteSpect incident

Issue with logging into control panel

Notice Resolved View vendor source →

SiteSpect experienced a notice incident on January 2, 2020 affecting Control Panel, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 02, 2020, 03:06 PM UTC
Resolved
Jan 02, 2020, 03:06 PM UTC
Duration
Detected by Pingoru
Jan 02, 2020, 03:06 PM UTC

Affected components

Control Panel

Update timeline

  1. resolved Jan 02, 2020, 03:06 PM UTC

    At approximately 3:15 AM Eastern time, SiteSpect’s engineering team was alerted to an issue that affected some users trying to log in to the platform. Investigation was promptly initiated and a fix determined and deployed at approximately 5:40 AM Eastern time. The issue only affected login capability and had no effect on campaigns, data or other platform functions. This issue is now resolved. If you have any questions please reach out to [email protected].