SiteSpect incident

Helpdesk Email Issue

Minor Resolved View vendor source →

SiteSpect experienced a minor incident on February 24, 2020 affecting Forte Helpdesk System, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2020, 11:47 AM UTC
Resolved
Feb 24, 2020, 12:39 PM UTC
Duration
51m
Detected by Pingoru
Feb 24, 2020, 11:47 AM UTC

Affected components

Forte Helpdesk System

Update timeline

  1. investigating Feb 24, 2020, 11:47 AM UTC

    Due to an issue with our helpdesk provider, emails to [email protected] are not working. For now, please call us instead: * US: +1 (800) 683-9832 * UK: +44 (0) 20 3239 8591 * NL: +31 20 82 020 82 * DE: +49 893 803 8076 * ES: +34 911 239 221

  2. investigating Feb 24, 2020, 12:38 PM UTC

    We are continuing to investigate this issue.

  3. resolved Feb 24, 2020, 12:39 PM UTC

    This incident has been resolved.